🔊 ISIF | TYO-A & HKG-C 服务异常及补偿公告 ⏺️ Service Incident & Compensation Notice 🇯🇵 日本 TYO-A|国际基础计算 Tokyo TYO-A | International Basic Compute 🟨 集群内 2 台宿主机出现硬件异常。此前已多次安排 Remote Hands 排查修复及虚拟机迁移,但异常仍然存在,初步怀疑为服务器准系统故障。 🟨 Two host servers experienced hardware issues. Despite multiple Remote Hands interventions and VM migrations, the issues persist and are suspected to be related to the server barebone syste
📢 IP 地址调整公告 📍 涉及区域:香港可用区 🌐 涉及地址:217.217.xx.xx 因部分 IP 资源合约即将到期,ISIF 将对上述范围内的部分实例分批更换公网 IP。 ⏰ 更换安排 请登录控制台查看最晚更换时间,并在截止时间前自行选择时间完成更换。 ⚙️ 自动配置 新 IP 可通过 Cloud-Init 自动注入网络配置。若已禁用 Cloud-Init 或其自动网络配置功能,自动配置可能失败,需手动更新系统网络配置。 🔧 配置更新 请同步更新 DNS、访问白名单及其他 IP 绑定配置。 更换期间可能出现短暂网络中断。香港可用区将继续提供服务,具体受影响实例以控制台显示为准。 感谢您的理解与支持。 --- 📢 IP Address Migration Notice 📍 Region: Hong Kong 🌐 IP Range: 217.217.xx.xx Due to the u
🌕 ISIF Holiday Specials | Mid-Autumn Festival & National Day Celebrate the season with savings! Thank you for your continued support. This Mid-Autumn Festival and National Day, enjoy 20% off our new Singapore region and Japan COP plans. 🇸🇬 Singapore SGP-D | New Region, More Possibilities Our newest Singapore region expands ISIF’s Asia-Pacific footprint, giving your next project or growing business
🚀 US.LAX-B COM — New Launch Special Our Los Angeles LAX-B location is now offering the new China Optimization Max Compute (COM) series. Designed for users who require higher compute performance, high-bandwidth connectivity, and optimized network performance to Mainland China. ━━━━━━━━━━━━━━ 🇺🇸 US.LAX-B.2C4G-COM • 2 vCPU / 4 GB RAM • 40 GB SSD • 1 Gbps Port • 1000 GB Traffic 🔥 Launch Special 20% OF
香港 COP 产品价格调整公告 / Hong Kong COP Product Pricing Adjustment 尊敬的客户: 由于香港地区的数据中心、网络带宽及相关基础设施成本持续处于较高水平,香港节点的整体运营成本明显高于我们的其他服务地区。 为持续保障香港 COP 产品的网络质量、资源投入及长期稳定运营,我们将自 2026 年 8 月 16 日起调整香港地区 COP 系列产品的新购价格: * 香港 COP 产品新购价格上调 50% * 现有客户及已持有产品的续费价格保持不变 本次价格调整仅适用于新购产品。我们希望在持续提升香港地区网络与基础设施质量的同时,也尽可能保持现有客户的服务价格稳定。 感谢您的理解与长期支持。 Dear Customers, Due to the consistently higher costs of data center facilities, ne
US-LAX-A Storage Incident and Service Restoration Notice Incident Time: August 2, 2026, 00:51 Hong Kong Time Affected Services: Selected cloud servers in the US-LAX-A Los Angeles region Current Status: All affected services have been restored Dear Customers, At 00:51 Hong Kong Time on August 2, 2026, a storage hardware link failure occurred on one of the host servers in our US-LAX-A Los Angeles re
Singapore Region Unplanned Service Incident and Compensation Notice Dear Customer, At 18:46 on July 29, 2026 (Singapore Time), an on-site remote hands engineer in our Singapore region inadvertently performed an incorrect operation while carrying out maintenance on unrelated equipment. This caused several compute nodes to reboot unexpectedly and resulted in a temporary interruption to the services